How Big Do You Want to Grow?
If you're satisfied with your business plateau and the status quo, stick with your current CRM tool. If you want to head to the sales stratosphere, it's time for a new vision. Customer Experience Management (CXM) allows you to look at the big picture and all its little pieces. It uses Big Data and Business Intelligence to help you find quality leads that turn into sales and repeat customers. Qualitative metrics like customer satisfaction, retention, and loyalty help you track what works and what doesn't. It helps you discover, nurture and satisfy your customers, and then find even more.
CRM
- 10,000 Foot View
- Company Centric Approach
- Quantitative
- General Data Management
CXM
- Plus a one-one-one view of your best customers
- Plus Customer Centric
- Plus Qualitative
- Plus Specific Artificial Intelligence
CXM takes what CRM did well and makes it even better. You can follow the full customer lifecycle from first interaction to first sale, but also customize every interaction to the individual customer. If you’re ready to reach for the sky, check out the CXM system at SkyQuota today. SkyQuota combines what's best about CRM with marketing automation that helps you reach and exceed your sales quotas, while providing phenomenal customer service.
